Important Information

Booking Appointments

Appointments can be arranged by

  • Phone :
    • Landline +64 3 385 2685
    • Mobile +64 21 741 492
  • E-mail : bien-etre@xtra.co.nz
  • online Booking System

We recommend that you book at least a week in advance to ensure a time that suits your requirements.

Please feel free to call in, or phone us with any queries. We’re here to help you make the most of yourself, and most importantly, to make you feel and look beautiful!

 

On your first visit, please plan to arrive at the clinic approximately 10 minutes before your appointment time so that you can relax and complete our client consultation form.

Please turn off mobile phones when entering the clinic, so we are able to preserve a peaceful experience for all.

We understand that sometimes it is necessary for you to change, cancel or postpone your appointment. Out of consideration for others we kindly ask you to provide a minimum of 24 hours notice for appointments less than one hour, and 48 hours notice for appointments longer than one hour.

If you are unable to give notice and have to cancel your appointment at short notice, you can either send a friend or family member in your place, or pay 50% of the total cost of your appointment.

No shows‘ will be charged at 100% of the service fee, and Gift Certificates will become void.

Gift Certificates are perhaps one of the most appreciated gifts, and they take the guesswork out of giving. Spoil your friends and family with a gift of well-being … available for any of our listed treatments or for a dollar amount. They can be purchased from the clinic or over the telephone.

A courier facility is available for both products and gift certificates to any destination in New Zealand – a minimum surcharge of $8.50 per package applies.

We love your referrals, which means as a loyal client I would love to REWARD YOU for referring your friends to me! AND your friend gets a special price for their first treatment too!

Clinic hours are by appointment only.

Prices apply from 1 October 2016, include GST, and are subject to change without
notice.